Languages & Multilingual Support
Your chatbot automatically speaks your customers' language. Support 40+ languages with zero configuration.
It Just Works
No setup required. Your chatbot automatically detects the language your customer is using and responds in that same language.
How It Works
Customer Asks in Their Language
When someone types a question in Swedish, French, Spanish, or any other supported language, our system instantly detects it.
AI Finds the Answer
Our AI searches through your knowledge base (website content, documents, FAQs) to find relevant information — regardless of the language difference.
Response in Their Language
The chatbot responds in the same language as the question, translating naturally and maintaining context.
Example
"Vilka tjänster erbjuder ni?"
(What services do you offer?)"Vi erbjuder en molnbaserad AI-chattbotplattform för kundsupport..."
(We offer a cloud-based AI chatbot platform for customer support...)Supported Languages
We support 40+ languages automatically, including:
English
Swedish
French
German
Spanish
Italian
Portuguese
Dutch
Danish
Norwegian
Finnish
Polish
Russian
Ukrainian
Japanese
Korean
Chinese
Arabic
Hebrew
Turkish
Hindi
and 20+ more...
How Accurate Is It?
Same Language
90-95%
accuracy
When your content and customer question are in the same language
Cross-Language
75-85%
accuracy
When customer asks in different language than your content
Common Questions
Do I need to translate my content?
No! You can keep your website and documents in English (or any language). The AI will automatically translate responses to match your customer's language.
Does it cost extra?
No additional cost. Multilingual support is included in all plans.
Can I turn it off?
Multilingual support is always on, but if your customers only ask in English, it will only respond in English. It adapts automatically.
What about FAQs and pre-defined answers?
Currently, FAQs are returned in their original language. AI-generated responses (from your knowledge base) are automatically translated.
Behind the Scenes
Our multilingual system combines:
- Automatic language detection (40+ languages in under 1ms)
- Smart prompting that tells the AI to respond in the detected language
- Language tracking for analytics and improvements
Need Help?
If you have questions about multilingual support or notice any issues, we're here to help.
Contact Support