Last updated: 11/30/2025
When you use our AI chatbot platform, we collect information to provide and improve our services. We recognize privacy as an ongoing responsibility and are committed to protecting your data.
Name and email address (via Google OAuth)
Job title and employer information (optional)
Work address and contact information (if provided)
Payment information processed securely through Stripe
Website URLs and content you submit for chatbot training
Chat conversations and interactions with your chatbots
IP addresses and geographic location
Browser type and operating system
Usage analytics and performance metrics
Website usage history and navigation patterns
We do not sell personal information to anyone. We only share your information with third parties that help us provide our services to you.
Provide AI chatbot creation and hosting services
Process website content to train your chatbots
Improve our AI models and service quality
Send service updates and support communications
Process payments and manage subscriptions
Analyze usage patterns to enhance user experience
Provide customer support and technical assistance
Your data is stored securely using industry-standard practices and enterprise-grade security measures:
Data is processed in the United States using secure cloud infrastructure
Website content is processed and stored as encrypted vector embeddings
Data is stored in secure cloud databases (Supabase, Qdrant Cloud)
We use OpenAI's API for AI processing (subject to their privacy policy)
All data transmission is encrypted using HTTPS/TLS
Access controls and rate limiting protect against unauthorized access
Domain allowlisting ensures data security
We do not use your specific content to train our AI models. Your chatbot training data remains private and is only used to provide services to you. We may use aggregated, anonymized data to improve our service.
We do not sell or share your personal information except:
With service providers (OpenAI, Supabase) necessary for our platform
When required by law or to protect our rights
With your explicit consent
We maintain high standards of data protection and comply with applicable regulations:
GDPR compliant for users in the European Union
SOC 2 Type II certified for security controls
CCPA compliant for California residents
Regular security audits and penetration testing
Under applicable privacy laws (GDPR, CCPA), you have the following rights:
Right to be informed: Understand how your data is collected and used
Right of access: Request a copy of your personal data
Right to rectification: Correct inaccurate information
Right to erasure: Delete your account and associated data
Right to restrict processing: Limit how we use your data
Right to data portability: Export your chatbot configurations
Right to object: Opt out of certain data processing activities
To exercise these rights, please visit our Data Deletion page or contact our privacy team.
We use essential cookies for authentication and service functionality. We do not use third-party tracking cookies for advertising purposes.
We retain your data as long as your account is active. When you delete your account, we remove your personal information and chatbot data within 30 days, except where required for legal compliance.
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.
If you have questions about this privacy policy or our data practices, please contact us: