System Status

All Systems Operational

Service Status

Chatbot API

Core chatbot query and response system

operational
99.9% uptime

Widget Service

Widget embedding and configuration

operational
99.8% uptime

Live Chat

Real-time messaging and agent handoff

operational
99.7% uptime

Training Pipeline

Website crawling and AI training

operational
99.9% uptime

Analytics Dashboard

Usage analytics and reporting

operational
99.8% uptime

Vector Database

Qdrant Cloud vector search service

operational
99.9% uptime

Recent Incidents

Brief API latency increase

2024-11-20 • Duration: 15 minutes

resolved

Impact:

Some users experienced slower response times

Resolution:

Traffic load balancing adjusted

Scheduled maintenance

2024-11-15 • Duration: 2 hours

resolved

Impact:

Training pipeline temporarily unavailable

Resolution:

System updates completed successfully

Performance Metrics (Last 30 Days)

99.9%

Overall Uptime

847ms

Average Response Time

0

Major Incidents

Scheduled Maintenance

No scheduled maintenance planned. We'll notify users at least 48 hours in advance of any planned maintenance windows.

Stay Updated

Get notified about system status changes and maintenance schedules